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Questions About Billing

Question: Why am I receiving more than one bill for the same surgery?  
Answer: There are a number of separate charges associated with your surgical procedure.  You MAY receive charges from several companies.

  1. Melbourne Surgery Center                                    
  2. Anesthesiologist                                        
  3. Your surgeon's office – his/her fee for performing your surgery.
  4. Your pathologist – services for tissue specimens removed during surgery requiring further examination.

Services may be provided in this health care facility by the facility as well as by other health care providers who may separately bill the patient and whom may not participate with the same health insurers or health maintenance organizations as the facility as applicable.

Pathology and Providers

In the event a specimen was ordered to be taken and submitted for study, you may incur a charge related to that process billed by the Pathology Provider ordered/requested by your surgeon. The provider would submit to your insurance carrier/responsible party and you may have a financial responsibility/bill related to that expense. We Primarily utilize the following Providers:

Ameripath PO Box 740781 Cincinnati, OH 45274-0698 Phone 800-779-8857

Healthfirst 1350 Hickory St. Melbourne, FL 32901 Phone 321-434-7191

Anesthesia Provider Group:

Sheridan Healthcorp. Inc  
613 N. Harrison Parkway Sunrise, FL 33323
800-437-2672  

 

Implantable Provider Group - surgical implants (Aetna & BCBS Insurance specific)

www.ipg.com/patient-resources

866-295-1260

  

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Question: What type of credit cards do you accept?
Answer:
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit.  You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery. We also take checks and cash.

Question: When should I expect my first bill?
Answer:
We will bill you any balance due after your insurance company has paid your claim.  There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

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Question: Do you charge interest?
Answer:
No


Question: Are we able to set up a payment plan?
Answer:
We do ask that all balances are paid in full within 60 days.  If you encounter problems paying within the 60 days, please contact our office immediately at 321-729-9493 and ask for our collections department. Click here to make an online payment.

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Question: What is included in my bill?
Answer:
  We are dedicated to reducing the cost of your medical care.  In fact, we do not itemize invoices since most procedures have established charges.  You will receive separate invoices from us, your surgeon, CRNA, and anesthesiologist, or pathologist.  Some specialty items may require additional charges.

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Question: What is your credit and payment policy?
Answer:
Credit and Payment Policy
Full payment is due within 60 days of your surgery.  Elective and cosmetic surgery procedures must be paid in full on or before your surgery. 

We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date .  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

We will submit insurance claims for you.  We may request that your deductible and copay amounts are paid on or before your date of surgery.

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